Roofing questions we get asked in Gloucester

It depends on the size of the roof, the covering you choose and whether the timbers need work once stripped. A terraced house is a very different job from a detached with multiple hips and valleys. We survey and give a fixed written price rather than a rate per square metre, and our costs guide sets out realistic ranges.

Often a repair will do. Natural slate can run a century or more, and individual slates are worth replacing one at a time. Concrete tiles from the 1950s and 60s are the usual candidates for replacement once several are failing across a slope. The deciding factor is usually the underlay — if the felt has torn at the eaves, patching the surface does not fix it.

Most Gloucester semis and terraces take the better part of a week with scaffold up, weather permitting. Scaffold goes up a day or two before and comes down a few days after. We give you the whole schedule before you commit.

All workmanship and all materials for 20 years, issued as a written document when the job is signed off. No call-out charge and no labour or materials charge on anything covered. Full detail on the guarantee page.

Ask us when we quote and we will confirm it in writing for your property. A roof with years of company-backed cover still on it is worth having in the paperwork when you sell.

Often, yes. Buildings policies usually cover storm damage but not gradual wear. We photograph everything before touching it and give you a written report and itemised quote, which is what an insurer wants to see. We will deal with a loss adjuster directly if that helps.

No. Quotes and assessments are free, and there is no call-out charge on anything covered by the guarantee afterwards.

Nearly always the lead around the stack, or a cement fillet where lead should be. Cement fillets crack along their length and funnel water into the brickwork. See chimney leadwork.

It becomes one. Water tracks back behind the fascia and rots the rafter feet at the eaves. It is the cheapest roofing problem to fix early and one of the more expensive to leave. See guttering and fascias.

Yes — roughly twenty miles in every direction, including Cheltenham, Churchdown, Brockworth, Quedgeley, Hardwicke, Tewkesbury, Newent and Stroud. If you are not sure, ask us.

Ask to see the guarantee in writing before you commit, check it covers materials as well as labour, ask for an address and a landline, and be wary of anyone who quotes without getting up on the roof. Anyone knocking on your door offering to fix tiles they have spotted from the street is worth declining politely.