Our 20 year full written company guarantee
Every roof we fit in Gloucester is covered by a 20 year full written guarantee on all workmanship and all materials — issued as a document, not a promise on the driveway.
What the guarantee actually covers
A lot of roofing guarantees are quietly split in two: a short warranty on the labour from the contractor, and a separate manufacturer’s warranty on the materials that you are left to chase up yourself. Ours is not. We take responsibility for the entire installation, so there is never a question about who you should be calling.
- All workmanship – every part of the installation carried out by our team, from stripping and preparation through to felting, battening, fixing, leadwork, flashings, verges, ridges, valleys and the final finish.
- All materials – tiles, slates, underlay and membranes, flat roofing and EPDM systems, timber, fixings, lead, fascias, soffits, guttering and every other component we supply and fit.
- Weathertightness – if water finds its way in through work we have completed, we come back and put it right.
- Defects and failures – any fault in the materials we supplied, or in the way they were installed, corrected at no cost to you.
- Labour and parts – guarantee repairs are free of charge. No call-out fee, no hourly rate, no bill for replacement materials.
One phone call, no small print
If something covered by the guarantee goes wrong at any point in those 20 years, you pick up the phone and we come out. There is no claims form, no assessor to wait weeks for, and no argument about which part of the roof belongs to whom. We come and look, and if it falls under the guarantee we put it right.
In practice these calls are rare. Most of our customers never need to use their guarantee at all, which is rather the point of doing the work properly the first time. But knowing the cover is there, in writing, for two full decades is what lets you stop thinking about your roof.
Twenty years is a long time to stand behind a roof. We can offer it because of the materials we buy and the people who fit them — if we did not expect the work to last, we could not afford to guarantee it this long.
Your written guarantee document
When the job is finished you receive your guarantee in writing, setting out the work carried out, the materials used, the completion date and the full 20 year term. Keep it with your property paperwork. It is a genuine asset if you come to sell, because buyers and their surveyors take real notice of a roof with years of company-backed cover still on it.
Questions worth asking any roofer
A guarantee is only as good as the company behind it. Anyone can print the word on a leaflet, so the questions worth asking are simple: is it actually written down, exactly what does it cover, does it include materials as well as labour, and is the company likely to still be here to honour it? We are happy to talk you through every line of ours before you commit to anything.
See what we do across repairs, re-roofing, leadwork, flat roofs and guttering — the guarantee applies to all of it.
Work guaranteed for 20 years, in writing
Free quotes across Gloucester and twenty miles around. Ask us anything about the cover before you commit.
Gloucester Roofing Company 247
Local roofers covering Gloucester GL1–GL4 and around twenty miles beyond, including Cheltenham, Churchdown, Quedgeley, Hardwicke, Tewkesbury, Newent and Stroud.